Don't just take our word, hear what our customers are saying about Ghent Computer
“With GoSys we can allow all of our employees to submit service requests directly without getting approval from managers. It saves time for our employees and we can use our employees in different roles as opposed to spending their time tracking down solutions to IT problems which ultimately may save us money. As the partner who probably has the most IT knowledge, almost every question from my vendors came to me and that took time out of my practice and kept me in the office longer. So allowing vendors and staff to go directly to Ghent Computer has made a huge impact on the amount of time I spend in the office on IT issues and allows me more time to spend on patients” Dr. Dan Neumann Partner, Tidewater Gastro
“With GoSys I recently went away…and did not think about our computers. And that may have been the first time I have ever been out of this office for a week when I was not called on the phone to walk somebody through something. So the piece of mind… is a wonderful thing… it’s like they’re on your own personal staff. It like being part of a large corperation where you’re calling your own IT department. You have improved upon greatness – that’s good. I really am pleased!” D. Marie Williams More Comptroller, Decorum of Virginia, Inc.
"There are really no words to express my satisfaction with Ghent Computer's professionalism, value, and dependability. Computer repair companies can be an emotional and financial drain, in that you are essentially putting your trust in a stranger and hoping that they will fix the problem for a fair price. I have worked with many computer support providers and even worked for a national computer service franchisor, but Luke Downing and Ghent Computer genuinely have exceeded my expectations. With their patented goSys technology, Luke and Ghent Computer are always aware of computer problems even before I am. The reports that goSys provides help me to know what is going on with the network. The ability for users to submit trouble tickets helps make the service process much more efficient and effective. From a service aspect, whether Luke was upgrading our network or coming out on a trouble call, he is always smiling and cordial with me, and no matter how hectic things get he has remained proactive and professional and is truly a pleasure to have around. I can't say enough about Ghent Computer" Andrew Callan Administrator, First Presbyterian Church
“Before GoSys, some days I spent all day long doing nothing but computer consulting for people in both offices. It really interfered with my work. Computers are not my area of expertise at all. Our former company would sometimes take 2 days just to schedule an appointment. With GoSys there is a tremendous load off of me because I don’t have to be a liaison. Now if someone calls me, I just show them how to submit the ticket directly. People love it because they feel empowered. They don’t have to wait. They can do it immediately. It has just been a god send! Most days I don’t hear anything (about computer problems). I no longer have computer stress! The system is working wonderfully for us!"
Angela Vitale Controller, Portsmouth Community Health Center
“Until we had GoSys, anything that could go wrong with a computer happened to me. I would have to call someone, they would have to drive here, and it could be several hours before someone could help us. We like that you don’t have to send someone out. I don’t have to call and wait. You come into the computer remotely and I get help quicker. Most times I submit a ticket I get a call back in 10 minutes. Our employees are very happy with the service!” Nadia Gardner Manager, Source Realty
We want to thank Ghent Computer for making our recent move and server upgrade such a smooth experience for everyone who works at Tymoff + Moss. Because of my experience with past office moves, I was dreading the move to our new building. However, thanks to Ghent Computer, we were sending e-mails, receiving faxes, and conducting business as usual within just a few hours of moving our entire headquarters into our new building. The following week, Matt came in on the weekend, and he and Chris installed our new server. On Monday morning, everyone was up and running as usual, with absolutely no problems, no downtime, and no worries at all. I can't thank you enough for everything you did on that big project, but I also want to thank you for being so patient and helpful whenever we've called on you to install new software, reconfigure things, drive over with a new keyboard, or answer our questions. It makes my job so much easier to be able to count on you guys to provide the services that we need to do our work." Danielle E. Moore Tymoff + Moss Architects
2008.05.12
“With GoSys we can allow all of our employees to submit service requests directly without getting approval from managers. It saves time for our employees and we can use our employees in different roles as opposed to spending their time tracking down solutions to IT problems which ultimately may save us money. As the partner who probably has the most IT knowledge, almost every question from my vendors came to me and that took time out of my practice and kept me in the office longer. So allowing vendors and staff to go directly to Ghent Computer has made a huge impact on the amount of time I spend in the office on IT issues and allows me more time to spend on patients”
“With GoSys I recently went away…and did not think about our computers. And that may have been the first time I have ever been out of this office for a week when I was not called on the phone to walk somebody through something. So the piece of mind… is a wonderful thing… it’s like they’re on your own personal staff. It like being part of a large corperation where you’re calling your own IT department. You have improved upon greatness – that’s good. I really am pleased!”
"There are really no words to express my satisfaction with Ghent Computer's professionalism, value, and dependability. Computer repair companies can be an emotional and financial drain, in that you are essentially putting your trust in a stranger and hoping that they will fix the problem for a fair price. I have worked with many computer support providers and even worked for a national computer service franchisor, but Luke Downing and Ghent Computer genuinely have exceeded my expectations. With their patented goSys technology, Luke and Ghent Computer are always aware of computer problems even before I am. The reports that goSys provides help me to know what is going on with the network. The ability for users to submit trouble tickets helps make the service process much more efficient and effective. From a service aspect, whether Luke was upgrading our network or coming out on a trouble call, he is always smiling and cordial with me, and no matter how hectic things get he has remained proactive and professional and is truly a pleasure to have around. I can't say enough about Ghent Computer"
“Before GoSys, some days I spent all day long doing nothing but computer consulting for people in both offices. It really interfered with my work. Computers are not my area of expertise at all. Our former company would sometimes take 2 days just to schedule an appointment. With GoSys there is a tremendous load off of me because I don’t have to be a liaison. Now if someone calls me, I just show them how to submit the ticket directly. People love it because they feel empowered. They don’t have to wait. They can do it immediately. It has just been a god send! Most days I don’t hear anything (about computer problems). I no longer have computer stress! The system is working wonderfully for us!"
“Until we had GoSys, anything that could go wrong with a computer happened to me. I would have to call someone, they would have to drive here, and it could be several hours before someone could help us. We like that you don’t have to send someone out. I don’t have to call and wait. You come into the computer remotely and I get help quicker. Most times I submit a ticket I get a call back in 10 minutes. Our employees are very happy with the service!”
